VegasNow Privacy Policy

We at VegasNow take your privacy seriously, and this policy explains how we collect, use, store and protect your personal information when you use our services. Our Vegas Now online casino platform is operated by Just Entertainment B.V., registered under No. 160603 at Scharlooweg 39, Willemstad, Curaçao, and licensed by the Curaçao Gaming Authority under licence No. OGL/2024/164/0246. By creating an account, using your VegasNow casino login, downloading our VegasNow app, or otherwise accessing casino VegasNow, you agree to the collection and use of information as described below.

Information We Collect

When you register for a Vegas Now casino login, we collect personal details necessary to verify your identity, process payments and comply with our licensing obligations. We may collect the following categories of information:

• We gather your registration data, including full name, date of birth, email address, phone number and residential address
• We collect identification documents required for anti-money laundering and age verification checks
• We record payment and transaction details, including deposit and withdrawal methods, card information, e-wallet details and cryptocurrency wallet addresses
• We track your gaming activity, including games played, bets placed, wagering history and bonus usage, to improve our services and enforce our General and Bonus Terms
• We log technical data such as IP address, device type, browser information and login timestamps whenever you use your vegasnow.com casino login
• We collect communications you send us through live chat, email or our VIP support channels

How We Use Your Information

We use the information we collect to operate VegasNow, maintain your account, process deposits and withdrawals, and deliver the games, promotions and loyalty benefits available on our platform. Specifically, we use your data to:

• We verify your identity and age before allowing you to play, in line with our 18+ policy
• We process your VegasNow casino bonus offers, including welcome bonuses, free spins and any VegasNow bonus code you redeem
• We assess eligibility for a VegasNow no deposit bonus or other promotional offers, including checks on residency and citizenship restrictions
• We monitor account activity to detect fraud, bonus abuse and prohibited betting strategies as outlined in our Terms and Conditions
• We personalise your experience across our VegasNow online casino, including loyalty points, tournament participation and VIP status
• We communicate with you regarding account updates, promotions and customer support requests

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our vegasnow casino online, remember your preferences, and analyse traffic across our website and VegasNow app. Cookies help us recognise returning players, maintain your session after a Vegas Now login, and improve the performance of our platform, including for players accessing VegasNow Australia and Vegas Now Australia. You can control cookie settings through your browser, though disabling certain cookies may affect your ability to use some features of our services.

Sharing Your Information

We do not sell your personal data. However, we may share your information with the following categories of recipients where necessary to operate our business:

• We share data with payment providers processing deposits and withdrawals across supported currencies and cryptocurrencies
• We share information with identity verification and anti-fraud service providers
• We disclose data to regulatory authorities, including the Curaçao Gaming Authority, where required by law
• We share necessary information with game providers to enable gameplay across our library of over 14,000 titles
• We may disclose information to legal advisors, auditors or arbitrators in connection with disputes handled under Curaçao Civil Procedure Rules

Data Security

We are committed to protecting your data through appropriate technical and organisational measures, including encryption of sensitive information, secure servers and restricted internal access. While we take reasonable steps to safeguard your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your VegasNow casino login credentials confidential and must not share your account, as outlined in our Terms and Conditions.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including compliance with licensing, tax and anti-money laundering obligations. Where you close your account or request deletion, we may still retain certain records where required by applicable regulations governing our Curaçao-licensed operations.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, and we are committed to respecting these wherever applicable. These rights may include:

• You may request access to the personal information we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request deletion of your data, subject to our legal and regulatory retention obligations
• You may object to certain processing activities or withdraw consent where processing is based on consent
• You may request a copy of your data in a portable format

To exercise any of these rights, you can contact our support team through the live chat available 24/7 on our website.

Restricted Jurisdictions

Our services are not available to residents of certain countries, including the United States, United Kingdom, Netherlands, Spain, Italy, France, Germany and several others listed in our Terms and Conditions. If you access VegasNow from a restricted jurisdiction, we may be unable to process your registration, and any account created in breach of these restrictions may be closed, with winnings voided where residency cannot be verified.

Children's Privacy

Our services are intended solely for individuals aged 18 and over. We do not knowingly collect personal information from minors. If we become aware that we have collected data from someone under the legal age, we will take steps to delete that information and close the associated account promptly.

International Data Transfers

As an international operator serving players across Europe, North America, Australia, New Zealand and other regions, we may transfer your data across borders to process payments, verify identity or deliver customer support. We take appropriate measures to ensure that any such transfer complies with applicable data protection standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology or legal requirements. We encourage you to review this page regularly. Continued use of your Vegas Now casino login after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please reach out through our 24/7 live chat support. Our team, backed by decades of combined industry experience, is available to assist you with privacy-related enquiries, account verification, and general questions about your VegasNow casino experience.